Shipping & Payment

You can pick up your ordered goods at our store in České Budějovice. Simply select the Store reservation option during the ordering process. The option to return or exchange goods does not apply to reservations with personal pickup – this is not an order, but a reservation only.

As soon as the goods are ready for pickup, we will send you an information email. You can find the current overview and opening hours of the store in the Contacts section.

We currently ship to the following countries:

Accepted cards: VISA, Mastercard, Maestro, American Express, Diners Club, Google Pay, Apple Pay

Slovakia

• Online card payment – free
• Bank transfer – free
• In-store payment – cash (CZK only) – free
• In-store payment – card (any currency) – free
• Cash on delivery – surcharge 2 €

Other countries

• Online card payment – free
• Bank transfer – free
• In-store payment – cash (CZK only) – free
• In-store payment – card (any currency) – free

When we dispatch your parcel, you will receive a notification by email or SMS with the parcel number. In case of unsuccessful delivery you will receive an email. When the courier is about to deliver the parcel, you will be informed in advance. You will receive a pickup code by SMS or email. You must give this code to the courier.

This service can only be used for orders with a total value of up to CZK 20,000 (shipment insurance limit).

Payment can be made in cash or by card.

We currently deliver using the services below to the following countries: